FAQs

Typically orders will ship within 1-3 business days, with the exception of preorder items. These will be noted as a "pre-order" with the anticipated shipping date. Pre-order items will ship separately from any additional products you order. 

Shipping times vary between 2-7 days within the US on average.

We are not responsible for packages that are stolen or lost once they have been scanned by USPS/UPS. If a package has been marked "delivered" but has not been received by the recipient, it generally shows up 3-4 days later with USPS. If it still has been stolen or lost by USPS, please contact us and we will give the necessary information for you to file a claim with USPS. However, we cannot refund products or shipping.

All packages that are attempted to be delivered and waiting at your local post office/UPS are also in your care and you are responsible for retrieving the package, paying duties/tax if it applies.

Once your products arrive, please fully inspect them. if you notice any damage, take images, save them carefully in the box and contact us immediately at hello@wildcapri.com

Once product has arrived safely to you, the product is now in your care. Wild Capri / Happy Mama Essentials LLC is not responsible for jars breaking. Please treat all products (especially the glass jars) carefully and store them in safe places to avoid any breakage. 

We want you to have the best experience possible with Wild Capri. Any unopened and unused product can be returned within 14 days of receiving your product. Because these products are handcrafted and a great deal of time goes into each and every one of them, all sales are final and a return is invalid after 14 days. 

Once your products arrive, please fully inspect them. if you notice any damage contact us immediately. Images are needed. Please send to hello@wildcapri.com

We do not at this time. But look forward to expanding our markets as soon as we can.

We appreciate and bring value offering US made & locally sourced product line.

Tallow is rendered beef fat. We use grass fed & finished suet fat which is fat found around the kidneys, loins and heart. The suet fat is has higher nutrients and less polyunsaturated fatty acids. It is harder, cleaner and ideal for skincare, matching our skin's natural sebum.

Sourcing the highest quality ingredients is our number one priority here at Wild Capri - a big part of why we started in the first place. We prioritize local whenever possible and all of our tallow is made using Idaho suet from a local regenerative grass-finished farm. 

How we slowly render + process our tallow is an incredibly important part of our process as we do a unique, traditional method that allows nutrients to remain intact while reducing typical odor.

Our herbs for the infusions are primarily sourced from local or USA grown organic herbs from small farms. Whenever those are not available, we source from internationally grown but they must either be ethically wildcrafted or certified organic.

We highly value and prioritize making sure all our ingredients are non-toxic and not treated with chemicals, fertilizers, hormones, insecticides, etc. While we can't always claim that they are certified organic, you can be sure we are sourcing and growing them to be as pure and non-toxic as possible.

Tallow is a primarily saturated fat and therefore changes its consistency with temperature.

In transit, your tallow whip may have changed consistency a bit. If cold and firm, it should resume to a whipped silky consistency once settled at room temperature.

Tallow starts to melt at 85 degrees. Melting does not change the effectiveness of the product. You can place it in the fridge to accelerate its cooling. Depending on how much it melted, if it does not maintain a whipped consistency, it will be a "balm" with the same benefits. A smaller amount will just go further.

When tallow gets cold, it becomes more firm.

If you prefer a softer product, keeping it somewhere, like in a warm bathroom, may do the trick.

If you prefer a harder balm-like product, or if your product has melted, you can put it in the refrigerator to make it more firm.

Some batches also may be more firm than others. We use the same recipe every single time and strive to keep our products consistent but tallow is a natural product which means that factors that are out of our control, such as what the animal eats or what season it is, can change the texture of the product as well. 

Infused oils are made by saturating an herb with a carrier oil that breaks down the soluble plant constituents into an easier to administer form.

We love infused oils because they capture a wider range of the plant's benefits, including traces of essential oils, without being overly potent. They are also made more sustainably than essential oils and are safer for use with children and those who have sensitivity to fragrances. 

We do incorpated some organic essential oils in some of our whips & products, but in a way that offers the beneficial consistuents while reducing the risk of sensitivity.

Because of the nature of tallow and the other ingredients we use such as organic cold pressed jojoba oil and being rich in Vitamin E as a natural preservative - tallow therefore has a long shelf life and superb stability.

One year is our recommended keep time, sealed and in a cool, dark spot.

If it becomes contaminated it can develop mold (since we don't use any preservatives or stabilizers in our products). Because of this, it's important that you don't allow any water to enter your product and don't store it in a warm, moist place. If you see any black spots develop in your product, discontinue use. If your product has any black spots upon arrival, please contact us.

Tallow does have a natural odor, it smells different to everyone and some may love it (we think it smells like icing) while others may not.

Some batches don't smell like tallow at all while some do end up with a faint tallow smell, it all depends on a variety of factors that are impossible to control. That's to be expected with natural products, they vary based on seasons, the animal's diets, etc.

The infused oils & essential oils that are added to the tallow do give a subtle herbal scent.

Our scented candles are made with a skin-safe coconut apricot wax, ensuring a clean, toxin-free burn.

Each hand-poured candle also contains an additive-free wooden wick which adds style, creates a long burn time, and produces a nice gentle multi-sensory crackle that enhances the atmosphere in any room.

We also offer beeswax candles made with 100% pure beeswax.

We use a blend of essential oils and plant-based fragrance blends that are are free from parabens, phthalates, gluten, Prop 65 compliant, no carcinogens, mutagens, or additives as well as vegan + cruelty free.

Yes! Clean and conscious, made for the intentional, low tox home. We set out to create & offer a clean, nontoxic candle that smelled good. We didn't burn a single candle for 8+ years and found ourselves missing the coziness & curated atmosphere they offer.

Wild Capri candles are free of common toxins found in traditional candles:
No parabens
No phthalates
No gluten
Prop 65 compliant
No carcinogens,
No mutagens, or
No additives
Vegan + cruelty free.

When lighting a wood wick candle, the best technique is to tilt it on an angle and let the flame draw across the length of the wick (kind of like how you tilt a match after lighting). It may also take several tries to get it lit - that's okay! With a new, unburned wick, it needs to draw the wax up through the wick before it will start burning nicely.

Keep in mind - it's not the wood that is fueling your burn - it's actually the wax.

Keeping your wick trimmed to 1/8" means that the flame is kept nice and low to the wax allowing it to bring the wax up through the wick. A wick that is too long will not stay lit because it can't effectively reach it's waxy fuel source.

TRIM THE WICK
Trim off any uneven burnt wood from previous use before lighting, this makes it easier to light your wooden wick. Keep the wick trimmed to 1/4” at all times for best practice. 

LET THE WAX POOL
When you first light the candle, allow to burn for approx 2 hours. Then, each time you light your candle, let the candle burn until the wax melts across the entire surface area - this will avoid tunnelling.

CHECK THE TIME
Burn your candle for up to a maximum of four hours at a time.

BURN IT SAFELY
Always burn your candle on a stable and heat-resistant surface, avoid drafts, keep away from children and pets, and never leave your candle unattended

STORAGE
Keep your candles in a cool + dry location and avoid sunbeams that can warm and melt the wax unevenly.

KNOW WHEN TO SAY GOODBYE
When only 1/2” of wax remains in your candle jar, it’s time to say goodbye. You can use a butter knife or spoon to remove any remaining wax then wash in hot water. Let dry and repurpose your jar.

No. Our herbal teas are technically a tisane or infusion. The herbs we use and blend do not contain caffeine.

We prefer whole and loose leaf tea blends that are made from larger pieces of tea leaves and are not confined to a tea bag for the array of medicinal benefits, maximum amount of nutrients, antioxidants, and flavors.

Unlike loose leaf tea, tea bags consist of smaller pieces of tea and sometimes even tea “dustings”, offering less benefits & flavor.

To make a cup of tea with any of our loose leaf blends, we recommend using our stainless steel tea strainer or you can use a steeper or cotton muslin bag.

Use 1 tsp to 1 tbsp of the herb blend. Less is recommended to start.

Steep for 3-4 minutes for blends with more flowers. Or 4-5 minutes for blends with more leaves.

Steeping for too long will result in a more bitter tea.

Sweeten if you prefer. Enjoy hot or pour over ice.

Compared to a tea or infusion, this method of extraction is a little more intensive, suitable to extract medicinal parts out of harder, woodier herbs and herb parts.

Simmer 1/4-1/2 cup herbs in boiling water 15-20 minutess to extract more constituents. Strain and sweeten with honey to taste. Can be enjoyed hot or cold.

Infusions are generally made from the softer parts of herbs like the flowers, tops and leaves. Similar to decoctions in a longer steep time, but less intensive.

You can use a tea pot or quart mason jar and add 1/4-1/2 cup herb blend to the bottom, fill with hot water, let steep minimum 4 hours or overnight.

Squeeze + strain spent herbs. Sweeten with raw honey to taste and enjoy hot or cold. Store in the fridge.

I will typically prepare a quart of tea in the morning and slowly sip on it all day. Tea will keep fresh at room temperature for about twelve hours, and then it can develop an off or stale flavor.

Our herbs are primarily sourced from local or USA grown organic herbs from small farms. Whenever those are not available, we source from internationally grown but they must either be ethically wildcrafted or certified organic.